Terms & Conditions

Shipping Policy

At Niyora, we strive to deliver your exquisite 925 silver and semi-precious gemstone jewelry to your doorstep, anywhere in India.

Shipping Details

• — We offer PAN India shipping, covering all states and union territories.
• — All orders are shipped within 24-48 hours of receipt, excluding Sundays and public holidays.
• — Our shipping partners ensure timely and secure delivery of your orders.

Exchange Policy

• — We do not offer returns. However, we understand that sometimes you may need to exchange an item.
• — Exchanges are accepted within 7 days of delivery.
• — To initiate an exchange, please contact us on +91 87667 65182 with your order number, reason for exchange, and the desired replacement item.
• — The customer is responsible for shipping the item back to us. We recommend using a trackable shipping method.
• — Refund Amount: A deduction of ₹200 for transit charges will be applied, and the remaining amount will be refunded to your UPI or bank account.
• — Once we receive the returned item, we will process the exchange and ship the new item to you.

Important Notes

• — Please ensure to check the item thoroughly before accepting delivery. We will not be responsible for any damage or discrepancy reported after delivery.
• — We reserve the right to reject any exchange request if the item is found to be tampered with, worn, or damaged.

By shopping with us, you acknowledge that you have read, understood, and agreed to our shipping and exchange policies. If you have any questions or concerns, please feel free to contact us.